Operations & Logistics

Last Mile

Every delivery traced, every customer informed.

This module manages the final leg of your shipments: urban routes, delivery sequencing, digital proof of delivery, and automatic communication with the end customer.

Built for couriers, distribution, and delivery operations where cost per drop and customer experience define the business.

The problem

Problems it solves

If any of these sound familiar, this module is for you.

Customers asking where their order is

Without live tracking, every customer question turns into calls to the driver and lost time.

Failed deliveries and retries

Wrong addresses and poorly coordinated windows create second trips that destroy the margin.

No reliable proof of delivery

Paper slips that get lost make it impossible to resolve disputes over unacknowledged deliveries.

Improvised urban routes

Each driver picks their own path, with extra kilometers and deliveries outside the promised window.

Features

The final leg, professionalized

Tools to deliver more, with fewer kilometers and informed customers.

Live tracking

Every delivery visible on the map with its status and estimated arrival time, for your team and your customers.

Digital proof of delivery

Photo, signature, and geolocation at the moment of delivery. Complete evidence against disputes.

Customer notifications

Automatic WhatsApp or email updates: order en route, next delivery, delivered.

Delivery sequencing

Order each route's stops and adjust on the fly for changes or urgencies.

GTrack Driver integration

The driver receives the route, navigates, reports issues, and captures proof of delivery from their phone.

GTrack AI

Urban routes with AI

The AI learns from your real deliveries to optimize routes and anticipate problems before dispatch.

Sequence optimization

Orders deliveries minimizing kilometers while respecting committed time windows.

Accurate ETAs

Estimates arrival times with traffic and real history, and communicates them automatically to the customer.

Failed-delivery risk

Detects addresses and time slots with a history of failures so you fix them before dispatch.

Business benefits

Real, measurable impact on your operation

Lower cost per delivery

Fewer kilometers, fewer retries, and more deliveries per route with the same fleet.

Informed customers

Automatic notifications that eliminate the "where is my order?" calls.

Zero disputes

Proof of delivery with photo, signature, and GPS backing every completed drop.

Scalable delivery

Add routes and drivers without losing control or service quality.

Integrated ecosystem

It integrates with other GTrack modules

Last Mile connects with Logistics, the Control Tower, and GTrack Driver to cover dispatch end to end.

Ready to professionalize your urban delivery?

Activate it today and scale when you need to. No migrations, no long-term contracts.